One of the key WhatsApp Business features is that you can display business information, such as your business address, opening hours, website, and product catalog in the app. Just download the WhatsApp Business app from the App Store, you can then convert your WhatsApp account to a WhatsApp Business account. T’s free to use the WhatsApp Business app.
In addition, imBee provides advanced features such as chatbot, automated messages tags, routing, and multiple representatives logins to facilitate more efficient communications. It helps merchants reply to messages across different channels on one platform. It integrates with WhatsApp, Facebook Messengers, WeChat, and more to provide a centralized instant messaging inbox. ImBee, a one-stop multi-channel customer communication software for business, is one of the best platforms to help enterprises and merchants handle operations and customer services more efficiently.
Consumers are more willing to use instant messaging software to contact businesses and conduct transactions. As more companies use WhatsApp for business purposes, WhatsApp launched WhatsApp Business and WhatsApp Business API in 2018 to make it easier for companies to reach customers.Īccording to official WhatsApp data, more than 50 million merchants use WhatsApp Business accounts for business activities.
